USPS "Insured"

User avatar
CoreyR
Founding Member
Posts: 267
Joined: Sun Apr 22, 2018 9:55 pm
Location: Dinwiddie, Va

Tue May 21, 2019 8:06 am

I am wondering if anyone else has had the problem that I am having. I had to ship a ham radio back to the manufacturer for repair. I told my wife to ship it UPS and to insure it for $350, to cover the purchase price. She shipped it USPS and only insured it for $250, determined to "save money."
Based on long experience with USPS losing things and being unreliable, I was less than thrilled when I heard this.
Several weeks later the manufacturer has not seen the radio and USPS is saying, "it is delayed and may arrive late." I filed a claim for what I could get of the value of a $350 radio. I began to have my suspicions when USPS demanded that I supply them with a "purchase invoice" to show what I paid for it. This sounds a whole lot like what the Army used to pull with housing goods, which were regularly stolen from soldiers during moves. We had to show invoices or statements for EVERYTHING. If the invoice said $400, they immediately marked it down by half and then paid you half of that. You got $100. Even if the item was still new in the box!
Anyway, I submitted the claim to USPS and, yesterday, I get a check and a letter, "good news, we have allowed a payment of $185 on your claim." Pardon me? We PAID for $250 in coverage!!! I did not ask you to "allow anything." If you did not want to pay it you shouldn't have lost the shipment! I have disputed he claim and I am more than a little pissed right now.
And the postal service wonders why it is going out of business?
Anyway, anyone else had similar problems?
User avatar
sisyphus
Site Admin
Posts: 826
Joined: Sun Apr 22, 2018 8:44 am
Location: Red Oak, IA

Tue May 21, 2019 8:12 am

the usps is being undermined by republicans who want to privatize. There's a lot of material out there about how the usps is self funding that wrecks the republican claims, but they continue to cut staffing and budget. Someone is going to make a lot of money when they finally shut the doors and give the contract to a private concern. Blame the politicians not the service.
Exemplo Ducemus
User avatar
Bruyere_Royale
Founding Member
Posts: 3503
Joined: Sun Apr 22, 2018 8:27 pm
Location: Pine Barrens

Tue May 21, 2019 8:31 am

I don't have any qualms with USPS. Thankfully, I've never had to issue a claim and I like their holiday stamps. Chasing money from any sort of government establishment is a PITA. I feel for ya...
Tsal... 🎳
Flyfish Falls
Posts: 49
Joined: Thu Oct 25, 2018 5:32 pm
Location: Northeastern Pennsylvania

Tue May 21, 2019 8:36 am

sisyphus wrote:
Tue May 21, 2019 8:12 am
the usps is being undermined by republicans who want to privatize. There's a lot of material out there about how the usps is self funding that wrecks the republican claims, but they continue to cut staffing and budget. Someone is going to make a lot of money when they finally shut the doors and give the contract to a private concern. Blame the politicians not the service.
As Site Adin, you should know that a pipe forum is no place for politics. Very disappointing on your part.
This post by Flyfish Falls liked by (total 3):
Ray MackessyScapoldbill
Light travels faster than sound. This is why some people appear bright until you hear them speak!
houtenziel
Codger in Training
Posts: 2691
Joined: Mon Aug 13, 2018 12:58 pm

Tue May 21, 2019 8:40 am

CoreyR wrote:
Tue May 21, 2019 8:06 am
I am wondering if anyone else has had the problem that I am having. I had to ship a ham radio back to the manufacturer for repair. I told my wife to ship it UPS and to insure it for $350, to cover the purchase price. She shipped it USPS and only insured it for $250, determined to "save money."
Based on long experience with USPS losing things and being unreliable, I was less than thrilled when I heard this.
Several weeks later the manufacturer has not seen the radio and USPS is saying, "it is delayed and may arrive late." I filed a claim for what I could get of the value of a $350 radio. I began to have my suspicions when USPS demanded that I supply them with a "purchase invoice" to show what I paid for it. This sounds a whole lot like what the Army used to pull with housing goods, which were regularly stolen from soldiers during moves. We had to show invoices or statements for EVERYTHING. If the invoice said $400, they immediately marked it down by half and then paid you half of that. You got $100. Even if the item was still new in the box!
Anyway, I submitted the claim to USPS and, yesterday, I get a check and a letter, "good news, we have allowed a payment of $185 on your claim." Pardon me? We PAID for $250 in coverage!!! I did not ask you to "allow anything." If you did not want to pay it you shouldn't have lost the shipment! I have disputed he claim and I am more than a little pissed right now.
And the postal service wonders why it is going out of business?
Anyway, anyone else had similar problems?
I am sorry you have to deal with this, as I know exactly how frustrating it is to deal with the people in charge of the USPS insurance claims.
I used to do a massive amount of shipping, and I've had three run-ins with USPS not wanting to back up their insurance. Even when I've given concrete proof of value, they either still wouldn't pay or only wanted to refund the cost of shipping. If I am sending anything over $50 value, it always goes UPS or Fedex. I've had to file one claim with UPS and it was paid in full with minimal BS involved.
I don't get involved in politics, but honest is honest. Undermined, under pressure, regardless.. if they aren't willing to back up their insurance, they shouldn't be so eager to take my money when I genuinely want to protect what I am shipping. The don't give you any disclaimer or terms of service when you purchase insurance(nor are you asked to agree to anything), and if you ask them how it works, they literally tell you if it gets lost, you file a claim and that's how much you will get back. Bait and switch is the colloquialism.
This post by houtenziel liked by:
Flyfish Falls
User avatar
Bruyere_Royale
Founding Member
Posts: 3503
Joined: Sun Apr 22, 2018 8:27 pm
Location: Pine Barrens

Tue May 21, 2019 8:41 am

Flyfish Falls wrote:
Tue May 21, 2019 8:36 am
sisyphus wrote:
Tue May 21, 2019 8:12 am
the usps is being undermined by republicans who want to privatize. There's a lot of material out there about how the usps is self funding that wrecks the republican claims, but they continue to cut staffing and budget. Someone is going to make a lot of money when they finally shut the doors and give the contract to a private concern. Blame the politicians not the service.
As Site Adin, you should know that a pipe forum is no place for politics. Very disappointing on your part.
We're all adults here, agreeing to disagree is acceptable in my opinion.
This post by Bruyere_Royale liked by (total 2):
9 IronMr Beardsley
Tsal... 🎳
User avatar
CoreyR
Founding Member
Posts: 267
Joined: Sun Apr 22, 2018 9:55 pm
Location: Dinwiddie, Va

Tue May 21, 2019 8:56 am

sisyphus wrote:
Tue May 21, 2019 8:12 am
the usps is being undermined by republicans who want to privatize. There's a lot of material out there about how the usps is self funding that wrecks the republican claims, but they continue to cut staffing and budget. Someone is going to make a lot of money when they finally shut the doors and give the contract to a private concern. Blame the politicians not the service.
Funny, I started noticing the post office going to crap long ago, during the Clinton years but hey, who's counting?
This post by CoreyR liked by (total 2):
Flyfish Fallshoutenziel
User avatar
CoreyR
Founding Member
Posts: 267
Joined: Sun Apr 22, 2018 9:55 pm
Location: Dinwiddie, Va

Tue May 21, 2019 8:57 am

Now I'm sorry that I brought it up. I guess nothing is safe to discuss anymore. Y'all have a good day.
This post by CoreyR liked by (total 2):
Flyfish FallsBruyere_Royale
User avatar
9 Iron
Founding Member
Posts: 593
Joined: Sun Apr 22, 2018 7:38 pm

Tue May 21, 2019 9:10 am

Not to wish dive into a partisan political argument here, but it should be noted that it is crooked politicians in general and not just republicans who are screwing us. Democratic senator Dianne Feinstein’s husband is on the board of directors of the real estate company that got the sole contract to sell off US Postal service properties which will net him (and her) millions of dollars. The system is set up for crooked politicians to make the rules and profit from them at our expense and these crooks come from all political affiliations.
This post by 9 Iron liked by (total 3):
Flyfish FallshoutenzielKevin Keith
User avatar
avid
Senior Member
Posts: 1699
Joined: Mon May 07, 2018 1:01 pm

Tue May 21, 2019 9:31 am

Fair to say that it is not a level playing field for the USPS against common carriers, which also have had some notorious problems, when they carry the .gov baggage, not the best way to run things, understatement of the century
This post by avid liked by (total 2):
Flyfish Fallshoutenziel
* * * * * * * * * * * * * * * * * * * * * *
insufferable filter guy
Post Reply